An easy way to turn visitors into customers is to use the Catchers Helpdesk WordPress Plugin. The Catchers Helpdesk Plugin specializes in enabling website administrators and support team to provide help for customers through interaction in real time. In this way, after problems are detected and reported, they will immediately be notified to the support team, who then diagnoses and comes to the customer’s rescue at once!
Let’s check out some of the features in the plugin, shall we?
Every request sent to your support email becomes a ticket in your helpdesk. You can easily categorize and prioritize tickets and assign them to the right people in your team.
And you don’t have to worry about multiple agents responding to the same ticket anymore because everyone on your team can see who is working on each ticket, as well as its status.
Catchers Helpdesk WordPress Plugin includes a number of great features such as:
- Ticket Tracking
- Customer Cards
- Embed Contact Form Tools
- Ticket Fetching via Emails
- Awesome Integration with WordPress Themes
- Client’s Personal Front-end Space
- Easy Installation Process
- ..and so much more!
You can choose either the free or the pro-Catchers Helpdesk WordPress Plugin depending on your needs. In addition to those wonderful features of the free plugin, the pro-version of Catchers Helpdesk also offers:
- Saved Replies
- Conversation Feed Filtering
- Cc and Bcc Fields
- Private Notes
- Ticket History
- Insert Footer into Replies
Want to develop your WordPress website and please your customers? The Catchers Helpdesk WordPress Plugin is right there awaiting you. Why not check out the Catchers Helpdesk WordPress Plugin Demo!
Besides offering so many useful and realistic features Catchers Helpdesk WordPress Plugin also gives you a clean interface and easy platform to use. Catchers Helpdesk WordPress Plugin will absolutely do a great job of what it promised to do.