Customer feedback in SaaS collects feedback and consumer insights on the customer experience and sentiment through a survey feedback widget embedded in your software. Survey data is vital for enhancing products and increasing consumer satisfaction, and it’s typically collected utilizing internet software. To reach as high as possible customer satisfaction, one of the…

Does your online store have decent traffic but low customer retention and conversion rates? If you answered yes, you’re not alone. Many website owners struggle with the same issue. After all, making customers stay and converting them isn’t exactly peaches and cream, nor is it an overnight thing. Rather, these take deliberate strategies,…