Walmart+ can be a convenient subscription for frequent shoppers, offering free shipping, fuel discounts, streaming perks, and time-saving delivery options. But if your shopping habits change or you simply want to cut expenses, you might decide it’s time to cancel. Understanding how to cancel Walmart Plus membership properly — and knowing the refund rules — can save you time, frustration, and possibly money.
TLDR: You can cancel Walmart+ anytime through your Walmart account online, via the mobile app, or by contacting customer service. Go to your account settings, select Walmart+, and choose the cancellation option. Refunds depend on timing — most members will not receive a refund after a billing cycle begins, but recent charges may qualify in certain cases. Always cancel before your renewal date to avoid being charged for another month or year.
What Is Walmart+ and Why People Cancel
Walmart+ is a subscription service that offers benefits such as:
- Free shipping with no order minimum (on eligible items)
- Free same day grocery delivery (with minimum purchase)
- Fuel discounts at participating gas stations
- Scan and go checkout in stores
- Streaming and partner perks (such as bundled services)
While these perks are attractive, some subscribers cancel for reasons such as:
- Not using the benefits enough
- Switching to another retailer’s membership
- Cutting monthly or annual expenses
- Experiencing delivery issues
- Ending a free trial before being billed
No matter your reason, the process is relatively simple — if you know where to look.
How to Cancel Walmart Plus Membership Online
The most common way to cancel is directly through the Walmart website on a desktop or mobile browser.
Image not found in postmetaFollow these step-by-step instructions:
- Go to Walmart.com and sign in to your account.
- Click on your Account icon in the top right corner.
- Select Account from the dropdown menu.
- Navigate to the Walmart+ section.
- Click Manage membership.
- Select Cancel membership.
- Follow the confirmation prompts to finalize cancellation.
After canceling, you should receive a confirmation email. Keep this email for your records in case you’re charged unexpectedly.
How to Cancel Walmart+ in the Mobile App
If you primarily shop from your phone, you can cancel through the Walmart app.
Here’s how:
- Open the Walmart app.
- Tap your Profile or Account icon.
- Select Walmart+ from the menu.
- Tap Manage membership.
- Choose Cancel membership.
- Confirm your decision.
The steps are almost identical to the desktop version, but the menu layout may vary slightly depending on your app version.
How to Cancel Walmart+ Free Trial
If you’re in a free trial period, cancellation is especially important before the trial ends. Walmart+ typically offers 30-day trials to new members.
To avoid being charged:
- Cancel at least 24 hours before your trial expiration date.
- Check your account page for your exact renewal date.
- Ensure you receive an email confirmation of cancellation.
If you don’t cancel before the trial period ends, your payment method on file will automatically be charged for the monthly or annual plan you selected.
What Happens After You Cancel?
Many people assume cancellation means immediate loss of benefits. That’s not always true.
Typically:
- You retain access to Walmart+ benefits until the end of your current billing cycle.
- Your membership will not renew automatically.
- You will not be charged again unless you reactivate.
For example, if you have an annual membership and cancel six months in, you’ll generally continue receiving benefits until the end of the 12-month period.
Walmart Plus Refund Policy Explained
This is where many users get confused. Refund eligibility depends largely on timing and subscription type.
Monthly Membership Refunds
Monthly Walmart+ memberships are generally non refundable once a billing cycle starts. If you cancel after you’ve been charged for the month, you typically won’t receive a prorated refund.
However, exceptions may be possible if:
- You were charged due to a technical error.
- You canceled during a trial but were still billed.
- There was unauthorized account activity.
Annual Membership Refunds
Annual plans are also typically non refundable after the charge is processed. Walmart’s terms state that memberships continue until canceled and do not usually offer prorated reimbursements.
That said, some customers report successful refunds by:
- Contacting customer service immediately after the charge posts.
- Explaining unique circumstances (new card charge mistake, duplicate account, etc.).
- Requesting escalation to a supervisor.
Refunds are not guaranteed, but polite and prompt communication improves your chances.
How to Contact Walmart Customer Service for Cancellation or Refunds
If online cancellation doesn’t work or you’re seeking a refund, you can contact customer support.
Your options include:
- Live chat via Walmart’s website
- Phone support through the customer service hotline
- Email support or account contact forms
Before contacting support, prepare:
- Your account email address
- Order or subscription number (if available)
- Date of most recent charge
- Reason for cancellation or refund request
This speeds up the process and makes your request more likely to succeed.
Common Problems When Canceling Walmart+
While the process is usually straightforward, some issues occasionally arise.
- Cannot find the cancellation option – Ensure you’re logged into the correct account.
- Still charged after canceling – Check your confirmation email and cancellation date.
- Canceled but benefits remain active – This is normal until the billing cycle ends.
- Duplicate memberships – Sometimes users accidentally create multiple accounts.
If you believe you were charged unfairly, contact support immediately. The sooner you reach out, the better the resolution chances.
How to Check Your Renewal Date
Knowing your renewal date helps you avoid accidental charges.
To check it:
- Log into Walmart.
- Go to Account.
- Select Walmart+.
- View your Next billing date.
Mark this date on your calendar if you’re considering cancellation.
Can You Pause Walmart+ Instead of Canceling?
As of most current policies, Walmart+ does not offer a pause option. Your only choices are:
- Continue the membership
- Cancel and rejoin later
The good news is that you can reactivate anytime. Just log into your account and choose to re enroll.
Tips to Avoid Future Subscription Charges
Subscription services are convenient but easy to forget. Use these strategies to stay in control:
- Set calendar reminders three days before the renewal date.
- Monitor bank or credit card statements monthly.
- Keep cancellation confirmation emails saved.
- Avoid signing up for multiple accounts under different emails.
Staying organized ensures you won’t be surprised by auto renewals.
Is Canceling Walmart+ Worth It?
Whether canceling is a good decision depends on your shopping behavior. If you frequently use grocery delivery or fuel discounts, the membership may still offer value. If not, paying monthly or annually may no longer make sense.
Ask yourself:
- Do I order often enough to justify free shipping?
- Am I using gas station discounts regularly?
- Am I maximizing included perks?
If the answer is mostly “no,” cancellation might be the smarter financial move.
Final Thoughts
Learning how to cancel Walmart Plus membership is straightforward once you understand the steps. Whether you cancel through the website, mobile app, or customer service, the key is doing it before your renewal date. Walmart’s refund policies are generally strict, so acting quickly after a charge is crucial if you hope to recover funds.
Subscriptions should make life easier, not add stress. By staying informed about cancellation procedures and refund rules, you stay in control of your spending — and that’s always a smart move.
